Effective Date: 04 February 2025
At Soulful Learning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
A. Personal Information:
We collect personal information when you:
- Register for courses
- Subscribe to newsletters
- Contact us for support
Types of personal information:
- Name
- Email Address
- Phone Number
- Payment Information (if applicable)
- User Account Credentials
B. Non-Personal Information:
Collected automatically when you interact with our website:
- IP Address
- Browser Type
- Device Information
- Website Usage Data (via cookies and analytics tools)
C. Children’s Data:
Our services are designed for children’s education, but we do NOT knowingly collect personal data from children under 13 without parental consent.
2. How We Use Your Information
- To provide and manage educational services
- To personalize learning experiences
- To process transactions and manage accounts
- To communicate updates, newsletters, and promotions
- To respond to inquiries and provide customer support
- To improve website performance and security
3. Sharing of Information
We do NOT sell personal information. We may share data with:
- Service Providers: For hosting, payment processing, analytics, etc.
- Legal Authorities: When required by law
- Business Transfers: In case of mergers, sales, or acquisitions
All third parties are bound by confidentiality and data protection obligations.
4. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
Contact us at rahul@soulful-learning.com.au to exercise these rights.
5. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
6. Contact Us
For privacy-related inquiries, please contact:
Soulful Learning
Email: rahul@soulful-learning.com.au
Please allow us 5 business days to respond.